Practice  Manager

London

Practice manager needed for very busy practice in London's West End. A new post of Business and Development Manager has been created, to assist in this process and to take over many of the administrative and financial tasks currently undertaken by other members of staff.

The practice Business Manager will ensure that all non-clinical aspects of the practice i.e. the business of dentistry, is managed so that the practice owner is free to concentrate on clinical issues and overall strategy.

• General Management
• Health and Safety Management
• IT & Technology Management
• Human Resource Management
• Financial Management
• Physical Resource Management
• Marketing Services & Sales Management
• Strategic Planning
 
The duties of the Business Manager will include:-
· Practice Finance, including day-to-day accounting and wages.
· Financial Planning and reporting
· Prepare monthly spreadsheets and financial information, including Key Performance Indicators, and present to Dr X monthly
· Liaising with Accountant, Bank, Insurers and Solicitors
· Supervising the Business Development of the practice.
· Practice Organisation
· 90 day reviews of planning and achieving (preferably held away from the practice)
· Review and develop current brand standards
· Produce and maintain the Practice Operating Manual
· Estate Management - including maintenance, security and upgrading
· Human Resources - "Hiring and Firing", appraisal interviews
· Organise and chair staff meetings
· Planning and organization of staff training days and outings
· Compliance with Health and Safety, Employment, and other regulations
· Marketing - external and internal - and strategic planning
· Prepare marketing material - welcome pack, business cards, thank you cards, end of treatment letters, newsletters

· Management of the practice's NHS contract and liaison with the PCT

· IT and Technology management

· Other duties as required
Flexibility and initiative is important and it is not beyond the Business Manager to change a light bulb if required.

REF 2008

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